Position arcade within the venue concept

An arcade zone can serve different purposes depending on the property and audience. It may be a principal attraction, a complementary activity or part of a broader family visit. Define that purpose before selecting machines.

This helps avoid a game list that looks varied but has little connection with the people the venue intends to attract. Each selection should make sense within the wider attraction mix.

Plan visibility and working access

Consider how guests discover the zone and how they move through it. Cabinet placement, circulation, nearby attractions and any prize area should support an understandable layout.

Staff also need visibility and appropriate access for everyday checks, cleaning and maintenance. The layout should acknowledge those tasks. A machine that is awkward to operate or maintain creates an issue that a strong location on the guest plan cannot solve.

Define the cashless relationship

The payment model should explain the price of a game, whether packages or bonuses apply and how guests see their remaining credit. Reader and platform connections must be verified for the selected equipment.

Cashless management connects those rules with the wider venue, but compatibility and configuration are project decisions. Keep a clear record of which system handles prices, transactions and reporting.

Treat redemption as an operating process

A prize offer needs more than an attractive display. Ticket rules, stock handling, replenishment and staff permissions should support a controlled process that guests can understand.

Review the relationship between the reward proposition and the work required to deliver it. Inventory needs and commercial assumptions belong in the planning discussion, along with the software functions needed to record activity.

Review the zone after opening

Actual use should inform decisions about the arcade over time. Consider play activity, machine availability, visibility and operational effort before deciding whether a game is performing its intended role.

Do not assume that a fixed revenue figure can be applied to every venue. OBED’s arcade approach begins with the audience and operating context, then defines the selection, integration and review process around that specific brief.

What to take into your project

An arcade becomes a coherent part of the venue when game choice, payment, prizes and daily working routines are designed together.

Plan your arcade integration